I use TeamViewer to provide remote support and access. It is free to download for users.
Yes - we are able to provide onsite services, as requested. I am located in Long Beach, NY and will travel locally.
Tier-3 support is the type of expert level support provided by Scott's Tech Services. It is the highest level of support and troubleshooting, for resolving the most difficult problems. There is no problem too small, or too large, for us to handle.
Yes! We are ready to help at a moment's notice. If your server crashes, you have a system outage, or pressing connectivity issues, give us a call, and we will get back to you right away to support and resolve the issue.
We can work with clients to determine their needs and implement customized solutions.